To make an appointment you can ask at reception, call during opening hours and speak to a receptionist or use the automated telephone booking system. Online booking is available and requires registration, reception can advise you on this.
You may choose to see a doctor of your choice, you are not obligated to see your registered doctor. Please inform the receptionist of your preference when booking. The exception is when booking ‘Urgent’ appointment slots; these are allocated between all doctors equally.
- Routine appointments – offered 4 weeks in advance.
- Same day urgent appointments – reserved for acute illnesses and urgent cases that cannot wait weeks. Call on the day for a same day appointment
- Extended hours – 18:30 – 20:00, available on a weekly basis, please ask reception for details.
Medical Student Teaching
From time to time the practice will have Medical Students in attendance. You will always be asked your consent before seeing the students. Any activities the students undertake are closely supervised by one of The Partners. The students are bound by the same confidentiality codes as all other medical staff.
We are committed to providing a safe and comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure if they feel one is required.
The chaperone may be a family member or friend or if you prefer a formal chaperone to be present (e.g. trained member of staff). This can be requested at time of booking the appointment so that arrangements can be made in advance.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.